Home Play Frequently Asked Questions
Q. I’m having trouble printing out some of the pdf forms available on the site. How can I get them to print?
A. If you are having difficulty printing any of the pdf forms from this site, you may need to download Acrobat Reader. We've provided a link to this FREE software for your convenience. Just look for the "Get Acrobat Reader" button at the bottom of any section's offer page. Click the button, and follow the instructions provided on the Adobe site and you should be printing in no time.
Q. How can I get BONUS Certificates to my favorite restaurants?
A. Earning BONUS Certificates to one of our participating restaurants is simple. Go to the Dining Connection page found on this site and follow the restaurant certificate ordering instructions to order your choice of restaurant certificates. Then, download and print the BONUS Certificate Request Form as well as the Bonus Certificate Worksheet to help you keep track of your certificate orders. Once you’ve purchased a total of $50 or more in certificates, fill out the BONUS Certificate Request Form as instructed to order a BONUS Certificate in the same category. You could save as much as $150 in all! For complete details, see individual forms found on the Dining Connection page.
Q. How do I claim my cash-back rewards?
A. To take advantage of any of the cash-back rewards available with your Home Play subscription, simply open the page of the cash-back reward you want, select the printer friendly version, and print out the page as instructed. Typically information such as your name, address, city, state, and zip code along with your subscription number and proof of purchase are required. See each rebate request form for any unique requirements.
Q. Why should I remain a subscriber of Home Play?
A. There are several advantages to being an active subscriber. For starters, the more you use your Home Play benefits, the more you’ll save on your favorite entertainment & leisure products and services. Throughout your subscription year, you’ll also enjoy up-to-date information and reviews on the latest movies, music and books as well as new online games and activities, more deals on great merchandise, extra rewards, and much more.
Q. What should I do if I have a question about my Home Play subscription?
A. If you have a specific question or concern about Home Play, you can contact us toll-free at 1-866-516-7831 anytime between 7:00 a.m. - 10:00 p.m., Monday through Friday (Central Standard Time). You can also email us at membership@homeplayonline.com. Please provide us with your subscription number (found on your Welcome Letter) when you call or write.
